STUDIO POLICY

PLEASE TAKE A MOMENT TO READ

All NEW clients must attend a FREE INTRO class or a Private session with an instructor before joining into our classes.

Our Instructors will make a suggestion on what classes are best for you to begin your practice in. Once a class is decided on then registration and payment are required in order to guarantee your spot in class. 

24-HOUR CANCELLATION NOTICE

We have a 24-hour cancellation policy for all sessions & classes. We hold a spot for you and in exchange you give us a 24-hour notice, Please cancel online.  Otherwise, yes, you will be charged.  If you cancel after the 24 hr window it is important to cancel online!  You might get lucky and someone on the waitlist will take your spot in class and you will not be charged.

PAYMENT POLICY

We accept cash, venmo, zelle, and credit card. All classes are non- refundable.

EXPIRATION

All of our Yoga and Pilates classes have a 3-month expiration. We like to see our students regularly and we know you will experience the benefit the more we see your smiling faces! Sorry, no refunds, although classes may be put on hold for approved travel and or medical reasons.

CANCELLATION

In case of last-minute instructor illness or emergency, we will make every attempt to find a replacement instructor or notify you of class cancellation. If any class is cancelled, client will not be charged for that class.

CELL PHONES

We believe you can be separated from your phone, pager or other homing device. Please silence all such devices, otherwise we will ask for 20 extra push-ups:) We understand the occasional emergency phone call.

STUDIO AREA

We ask you to clean your mat after every use and put away your toys. Thank you in advance.

WEATHER POLICY

If SISD is closed AND the roads are dangerous, then yes we will be closed. You will also be notified by text if class is cancelled. Safety first!

CLASS TIME:
All classes and sessions are 50 minutes in length with 5 min. to spare to allow for clean up, future scheduling and/or payment.

INJURIES

If you have undiagnosed chronic pain or injury and have not seen a medical professional, we request you do so before your Pilates and Yoga session.

Waitlist Etiquette

Our system will automatically add you to class if a spot becomes available up until 1 hour before the scheduled class time. If you anticipate you will not be able to attend and have not yet been added to class, please remove yourself from the waitlist online using your MindBody software login. You will receive an email confirmation when you have been added to class from the waitlist.

 What to wear

Yoga clothing/workout pants and top/tshirt with NO zippers or buttons as they can damage the mats and equipment

  • Remove all jewelry and watches as these too can damage the equipment or possible the jewelry/watch itself